[Send a gift] I didn't receive the gift SMS

If you didn't receive an SMS sent after ordering a gift, you can resend the SMS.

[My Page Order/Delivery Tracking Order/Delivery History] You can resend the SMS by clicking the “Resend SMS” button at the top of the gift recipient information. ※ You can only resend it up to 3 times.

Order/Delivery Tracking Shortcut If redelivery is not possible using the above method, please contact the WhatsApp App/ 1:1 inquiry/customer center (☎ 18250409200518, weekdays 09:00 to 18:00 /closed on weekends and holidays) and we will process it after confirmation.