What is the role of these sections and documents here?

This frequently asked question (FAQ) is a section in the General category of the Help Center knowledge base. We've created this category and a few general sections to help you get started with your help center

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The help center's knowledge base consists of three main page types: category pages, section pages, and articles. The structure is as follows:

You can create your own categories, sections, and documents, and edit or completely delete our content. For more information, see Organizing knowledge base content and Creating articles in the help center

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