Website / Others
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How can I find out who won Raffle?
We will only send individual MMS to lottery winners. Please refer to the relevant lottery event page for details.
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What are the prepayment discounts?
- Payback points that are scheduled to be paid are pre-discounted at the time of order, so customers can use the points immediately when placing an order. - How to use pre-discount points can be found on the order form, and payback points are deducted i...
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An error occurred when using the Zenko Commerce App. What should I do?
We apologize for any inconvenience this may have caused. If the error persists, send the following three pieces of information to ZenShop via official email or submit the web form below this document: 1. error phenomenon 2. Device specifications (dev...
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