An error occurred when using the Zenko Commerce App. What should I do?

We apologize for any inconvenience this may have caused. If the error persists, send the following three pieces of information to ZenShop via official email or submit the web form below this document:

1. error phenomenon

2.

Device specifications (device name, OS version) e.g. Galaxy Note 10+/9, iPhone 11 Max/ 13.1.3 3.

Zenshop app version “Please send the above 3 details to [e-mail].”

※ How to check device specifications [device name] ex) Galaxy 9, Galaxy Note 10+, iPhone 11, iPhone 11MAX, etc. [OS version]

※ Android authentication path: Set mobile phone information software information Android version

※ IOS verification path: Settings General Version/Software Version [How to check the ZenShop app version] Check the ZenShop App Settings app version