Welcome to the help center!

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The help center is designed to provide customers with complete self-service support options. The help center includes a knowledge base and, if you use Guide Professional and Enterprise, a customer portal for support requests. If you have Zendesk Gather, you can also add communities to your help center

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Customers can search knowledge base articles to learn about work, search communities (where available), and ask questions to other users. If a customer can't find an answer, they can submit a support request.

For more information, see the Help Center Guide for End Users.

Each user has a help center profile (Guide Professional and Enterprise), so help center users get to know each other better. A profile contains relevant information about the user, as well as the user's activities and contributions

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