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Soowon Lee (이수원)

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Articles

Recent activity by Soowon Lee (이수원)

  • I wrote the size information in the product review, but I can't earn points

    Size adjustments are subject to the same point payment/recovery criteria as when writing a product review. If you don't meet the review criteria below, you won't earn points. ▶ Writing criteria - Y...

    • 1 follower
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    • 0 votes

  • What's the difference between an integrated membership and a simple membership?

    Integrated membership members are members who have signed up through personal authentication (Kakao authentication/mobile phone authentication/iPIN authentication). Points can be earned and used wh...

    • 1 follower
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    • 0 votes

  • What should I do if my personal information is compromised?

    Please be careful not to reveal your member ID and password to others. If a case of damage occurs, please let us know the damage situation through KakaTalk consultation/ 1:1 inquiry/customer center...

    • 1 follower
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  • Can I sign up again after unsubscribing?

    You cannot re-enroll within 30 days after withdrawal, and restrictions on re-enrollment are generally increased after withdrawal. Only members who have been forced to leave will decide whether the...

    • 1 follower
    • 0 comments
    • 0 votes

  • I want to buy an item that is out of stock.

    ZenKo commerce products are sold simultaneously in stores, so they may be sold out depending on real-time inventory status. Depending on the product, it may be restocked as an additional productio...

    • 1 follower
    • 0 comments
    • 0 votes

  • I want to know the size

    Please refer to [SIZE] and [SIZE CHART] on the product details page. ※ [Size] is information that measures the actual size of the product. ※ There may be differences depending on the material and ...

    • 1 follower
    • 0 comments
    • 0 votes

  • What is a secure payment (ISP) and how do I use it?

    Internet Secure Payment (ISP) is a service that allows secure e-commerce transactions using only a virtual Internet Secure Payment (ISP) password issued by the credit card company without directly ...

    • 1 follower
    • 0 comments
    • 0 votes

  • I keep getting errors when paying with a credit card, what should I do?

    If an error occurs when paying with a credit card, check the reasons below and resolve it. 1. Password entry error: If the password is incorrect 3 or more times, call the credit card company or pro...

    • 1 follower
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  • [Send a gift] I didn't receive the gift SMS

    If you didn't receive an SMS sent after ordering a gift, you can resend the SMS. [My Page Order/Delivery Tracking Order/Delivery History] You can resend the SMS by clicking the “Resend SMS” button...

    • 1 follower
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    • 0 votes

  • How do I get an official certificate?

    In order to obtain an official certificate, you must first visit a bank/insurance/securities company in person to apply for online banking or electronic financial transactions. [How to issue an of...

    • 1 follower
    • 0 comments
    • 0 votes